Did You Claim from Insurance and Only Get Half the Compensation?

Nipuna Marasinghe
time
3 mins read
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If you own a vehicle, having insurance is not just a choice—it’s a necessity. However, many vehicle owners face the frustrating situation where, after making a claim, the insurance company only pays half the compensation. This can feel like a huge loss, especially when the vehicle is fully damaged. Today, MotorGuide explains why this happens and how you can avoid such issues in the future.

Why Do You Need to Insure a Vehicle?

According to the Motor Vehicle Act, every vehicle on the road must have at least Third-Party Insurance or Full Insurance. The purpose of insurance is to provide relief to victims of accidents—whether that’s damage to property, injury to passengers, or loss caused by your vehicle.

What is Full Insurance?

Full Insurance covers both you and others affected by an accident. It can compensate for:

  • Damage to your vehicle
  • Injuries to passengers
  • Damage to third-party property
  • Losses caused to other people or vehicles on the road

However, the payout is always based on the terms and conditions agreed upon with your insurance company.

What is Third-Party Insurance?

Third-Party Insurance is more affordable compared to full coverage, which is why many vehicle owners prefer it. But remember—this type of insurance only compensates the other party involved in an accident. It does not cover the cost of repairing or replacing your own vehicle.

Why Do Insurance Companies Pay Only Half the Compensation?

This situation usually occurs when the insured value of your vehicle is outdated. For example:

  • You insured your vehicle a few years ago when its market value was lower.
  • Even though vehicle prices have since increased, your policy still reflects the old value.
  • If the vehicle is fully damaged, the insurance company pays based on the insured value, not the current market price.

In short, you receive only partial compensation—often around half of what your vehicle is actually worth today. While this may feel unfair, it is legally valid since you agreed to that insured amount when signing the policy.

How to Avoid This Issue

To ensure you get the correct payout in case of an accident, you must:

  • Regularly update your vehicle’s insurance value according to current market prices.
  • Request your insurance company to notify you about adjustments in insured value.
  • Check your renewal documents carefully to confirm the updated value.

Now you know why insurance companies sometimes pay only half the compensation. It’s not just about the accident—it’s about the value you insured your vehicle for. To protect yourself from such losses, always insure your vehicle for its current market value. That way, if the unexpected happens, you won’t have to worry about receiving only half of what your vehicle is worth.

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